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By selecting a currency you will see the equivalent prices in your preferred currency at the side of the sterling prices. You will be charged in sterling when you place an order..
|UK||< £99.99 >£100.00
|Click and Collect||FREE|
|International - Cost may vary dependent on the weight and volume of your order.|
|Standard Europe Delivery||£10.00|
|Express Europe Delivery||Suspended due to Covid-19 restrictions|
|Standard World Delivery||£15.00|
If your order is placed by Thursday 3pm , we will aim to deliver to the Store by 1pm on the Friday.
We will send you an email to inform you that your order is ready to be collected.
Please note that we will be operating a reduced service on "click and collects" and the timeframe may be extended for your collection email to be sent.
When you collect your order we require a copy of your order confirmation or ready for collection email.
Please maintain social distancing whilst in the Store.
At present , there will not be a "click and collect" facility at the Motspur Park Training Ground until further notice.
To return an item please include the merchandise with a cover note stating the invoice number, address details and if you require a return or an exchange. Please allow up to 14 working days for this to be processed.
NOTE: We are unable to refund or exchange any personalised shirt once it has been printed with a players name and number, this still applies in the event of a player leaving the football club and/or his number changing. A refund or exchange will be permitted if the garment is faulty
If the item is defective please contact Customer Services on +44 (0) 203 871 0815.
Despatching of Orders - Although we try to get all our orders despatched on the day of order, this may not always be possible, for the following reasons:
Cut off time- In order for us to prepare the daily orders for despatch , we will close off the picking of orders at 4pm daily. Any orders placed after this time, will be rolled over to the following morning for despatching.
Pre-Orders - Products on Pre-Order or products that are not in stock at the time of ordering will despatched in the period specified on the website.
Credit Card Checks - Sometimes we may need to make additional checks on your credit card which could delay your order.
Shirt Printing - Shirts requiring personalisation for example with additional name, numbering and badges added may take an EXTRA FOURTEEN DAYS before they are ready to be despatched.
Non-Shippable Addresses - For contractual reasons we are unable to deliver to certain locations around the world. If your country is among those addresses we will contact you and cancel your order.
International Shipping - Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
PO Boxes - Please note that we do not ship to PO Box Addresses.
Undelivered Items - We aim to deliver all of our orders and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered orders which are reported to us later than 30 days after the date on which the order was taken by us.
We hope that you enjoy your purchase from us.